Several reports have been coming up that the Android users are facing Google app crashes issues since the morning. The crashing issue has been reported in several android devices varying in different brands like Google’s Pixel, Samsung and Huawei etc.
Google app users are bringing attention to this issue especially on Twitter by sharing their experiences and tagging the company. Some Android users have even shared screenshots which seem to show that a Google app crashes being displayed continuously on the affected devices which reads “Google keeps stopping”. Apart from this all the services rendered by Google have stopped working like Google Assistant etc.
Now it is being revealed that a recent update related to the app is the cause of the crashing issues being faced by the users. ‘Android Authority’ has claimed that the issue is being faced mainly by two Google app versions namely 12.23.16.23.arm64 and 12.22.8.23 but beta users who use the 12.24.7.29.arm64 version are also claiming to be facing issues.
Responding to a user’s tweet, the official Twitter handle of Made by Google wrote, “Sorry to know that you are experiencing an issue with your device. It’s important that we get this sorted. Could you try a soft reboot by holding down the power button for 30 seconds and see if it works fine? Let us know if that helps.” Some users found this advice helpful and have fixed the issue by soft rebooting their devices but many others are still waiting for a fix.
For now it is best to turn off the auto updating option on your devices to avoid Google app auto update. Also many reports have suggested that if you have installed the latest update of the app then uninstalling it will solve the problem. But this may vary from device to device whether this hack works or not. To uninstall the update users can follow the following steps.
- Navigate to the Settings in your device
- Open the Apps menu and choose the Google app
- Click on the three dotted menu on the top right corner
- Choose uninstall updates
Google is expected to release an official statement soon about the cause of crashing and fixes to solve the issue. But until then the best way to stay away from any hassle is to not update your devices until the things are clearer.
